With critical security conditions at stake, it’s reassuring to know your security provider will always be there for you. The Matrix Customer Service Team delivers over 50 years of combined security expertise to our customers. Unique in the industry, our experts are available 24/7/365 by calling the Matrix toll free service hotline. There are no go-betweens or intermediate channels to hinder the service process. For situations when a site visit is necessary, our trained field professionals are just around the corner. We also contract with Matrix trained service affiliates in many areas of the country to further enhance our coverage. For larger installations, many of our customers have opted for an on site, full time Matrix trained expert. The Matrix bottom line: We deliver the ultimate in personalized and dedicated customer care to enhance the effectiveness and reliability of your security environment.

Technical Support:

Service Hotline: 800.562.3343
email: helpdesk@matrixsys.com